Customer Services (Short Course)

Customer Services (Short Course)

Endorsed Customer Service Level 1 Certificate of Achievement. Our popular Customer Service Certificate comes highly-recommended, both for existing members of the workforce and newcomers alike. Discover the secrets to identifying and exceeding expectations with every encounter, along with the importance of strong and consistent communication, the art of dealing with difficult Customers, how to handle complaints, the value of Customer loyalty and so much more besides. Take that first important step towards a fulfilling lifelong career as a Customer Service specialist right now

Learning Outcomes

Customer Service Certificate Level 1 Key skills, talents and knowledge picked up along the way include:

  • A detailed understanding of the importance of quality Customer Service
  • The confidence to handle challenging Customers and difficult situations
  • Familiarity with audience research and analysis
  • The ability to nurture and develop meaningful Customer relationships
  • A deeper understanding of the psychology of the Customer
  • The opportunity to climb the career ladder in a Customer Service setting

Certification

Upon successful completion of your course, you will have the opportunity to claim one of three types of certificates as proof of your new skills and knowledge:

 

  1. Digital certificate from eLearning College to download and print 
  2. Printed eLearning College Certificate by post
  3. UK Ofqual awarding body endorsed certificate

Please go to FAQ section for more details about the certificates and fees. 

 

Course Info

Course Level Level 1
Awarding Body eLearning College
Study Method Distance Learning
Course Duration 1 Month(s)
Entry Requirements
Start Date Ongoing

Student Feedback

4.5

Course Rating
5
52.9%
4
41.2%
3
5.9%
2
0.0%
1
0.0%

Student Feedback

YA

Yuen Ling Au Yeung

2 years ago

excellent

mo

muyiwa olobayo

2 years ago

i really enjoyed it. customer service is useful for us all

OO

OLUWAFEMI ONASHILE

2 years ago

VERY EDUCATIVE COURSE

JE

Joy Emmanuel

2 years ago

Very detailed.

VY

Victoria Young

2 years ago

The course was informative and helpful.

HOW IT WORKS

 
1

Enhance your skills with our highly informative courses.

2

Pass the assignments by getting the required marks.

3

Get certified and enhance the worth of your CV.

WHY GET CERTIFIED

 

Once you get certified, employers have more trust in your capabilities. You can easily add the certification to your credentials and share it everywhere.

Becoming a certified professional gives the impression that you have better skills and you are committed to enhancing your skills. As a result, your chances of getting hired got increased.

Enhancing your understanding and knowledge is the key to get hired, achieve a higher position, and pursue a new career.

 

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eLearning College.

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