Customer Services (Short Course)
Customer Services (Short Course)
Endorsed Customer Service Level 1 Certificate of Achievement. Our popular Customer Service Certificate comes highly-recommended, both for existing members of the workforce and newcomers alike. Discover the secrets to identifying and exceeding expectations with every encounter, along with the importance of strong and consistent communication, the art of dealing with difficult Customers, how to handle complaints, the value of Customer loyalty and so much more besides. Take that first important step towards a fulfilling lifelong career as a Customer Service specialist right now
Learning Outcomes
Customer Service Certificate Level 1 Key skills, talents and knowledge picked up along the way include:
- A detailed understanding of the importance of quality Customer Service
- The confidence to handle challenging Customers and difficult situations
- Familiarity with audience research and analysis
- The ability to nurture and develop meaningful Customer relationships
- A deeper understanding of the psychology of the Customer
- The opportunity to climb the career ladder in a Customer Service setting
Certification
Upon successful completion of your course, you will have the opportunity to claim one of three types of certificates as proof of your new skills and knowledge:
- Digital certificate from eLearning College to download and print
- Printed eLearning College Certificate by post
- UK Ofqual awarding body endorsed certificate
Please go to FAQ section for more details about the certificates and fees.
COURSE CONTENT
Student Feedback
Brigitte Ann Gutierrez
Very nice online course! Easy to understand
Jedidiah Musonda
Very educative and helpful
Eniola Olumayowa Ajayi
Very helpful and very simple to assimilate. Thanks to e-learning college
Leyla Yasin
It was just amazing
Gavin Gray
Wonderful introduction and overall discussion of customer service.
HOW IT WORKS
Enhance your skills with our highly informative courses.
Pass the assignments by getting the required marks.
Get certified and enhance the worth of your CV.
WHY GET CERTIFIED
Once you get certified, employers have more trust in your capabilities. You can easily add the certification to your credentials and share it everywhere.
Becoming a certified professional gives the impression that you have better skills and you are committed to enhancing your skills. As a result, your chances of getting hired got increased.
Enhancing your understanding and knowledge is the key to get hired, achieve a higher position, and pursue a new career.