Diploma in Communication Skills

Diploma in Communication Skillss.webp

Diploma in Communication Skills

Online Communication Course

Does miscommunication, misunderstanding, and ineffective teamwork stand in the way of achieving your professional goals? Do you struggle to express your ideas and feelings, or to understand the perspectives of others? If so, this endorsed online communication course could be just the thing.  Our most advanced Diploma in Communication Skills course is designed to help learners from all backgrounds develop the skills needed to communicate effectively, build strong relationships, and achieve their personal and professional goals. If looking for the best communication skills course to suit your busy schedule, our self-paced distance learning programs come highly recommended.  Enjoy the freedom to study at your preferred time and pace, with no fixed timetables and no deadlines. All learning materials are included as standard, and all eLearning College courses are offered 100% free of charge.

This advanced online communication course comprises 10 in-depth modules, which conclude with assessments in multiple choice format.  Topics and knowledge areas examined include essential communication skills, communication techniques for the workplace, verbal and nonverbal communication, negotiating techniques, how to put on an effective presentation, business letter writing skills, and more.  With no prior knowledge or experience necessary, this endorsed Diploma in Communication could enhance your capabilities and your job prospects.  Enrol online, or call eLearning College anytime for more information.

Learning Outcomes

By the end of this Course the learner will be able to:

  • Understand key theoretical communication concepts and put them into practice
  • Identify issues with their communication style that may be holding them back
  • Confidently identify and ask appropriate questions to obtain the information required
  • Critically analyse body language and non-verbal messages, along with their interpretation
  • Listen actively and empathetically when communicating with others for enhanced discourse
  • Identify, analyse and handle difficult situations in the workplace confidently and professionally
  • Use the right amount of assertiveness in accordance with the requirements of the scenario
  • Use practical and conceptual knowledge to speak with greater authority in one-on-one conversations
  • Confidently address groups of people (professionally or socially) with improved public speaking skills
  • Better understand and utilize the characteristics and important nuances of verbal communication
  • Understand and utilise a wide variety of verbal communication techniques effectively
  • Identify the requirements of business communications and formulate appropriate solutions
  • Write a variety of important business letters and understand their unique structures/purposes
  • Analyse, write and critically compare the differences between personal communications and business communications
  • Understand the potential advantages and disadvantages of digital communications like emails
  • Write memorandum reports and understand when and where they should be used
  • Use bibliography entries in more detailed communications and reports
  • Produce and publish short internal documents for the workforce only
  • Explore negotiation techniques
  • Discuss different phases of negotiation
  • Write How to Develop Presentation Skills


At eLearning College, our exclusive elearning programs can be taken from any location, and are offered 100% free of charge.  It costs nothing to enrol, and we include all essential learning resources and study aids as standard.

Our self-paced courses are ideal for anyone looking to build the knowledge and skills needed to improve their career prospects.  Upon completion of your free online course, you will have the opportunity to request one of the following certificates as proof of your new skills:

  1. An official Course Completion Certificate from eLearning College
  2. A CPD Accredited Certificate to boost your CPD profile
  3. An Endorsed Certificate issued by the Quality Licence Scheme

A certificate confirming the successful completion of your course could be just the thing to boost your CV, giving you an edge over rival candidates.  A small fee is payable for each of these certificates, for which more information can be found on our pricing page

However, there is no obligation to claim any of these certificates, and there is nothing to pay to take part in any of our online programs.

For more information on our free online courses or to learn more about the three certificate options above, contact a member of the team at eLearning College today.

Course Info
Course Level Level 5
Study Method Online
Course Duration 12 Month(s)
Entry Requirements

There are no entry requirements.

Start Date Ongoing
Student Feedback


Course Rating

Student Feedback


Roselyn Babaniji

3 months ago

I am so pleased to have taken this course with eLearning College. it has broadened my understanding, as the saying goes, knowledge is power, I want to say thank you so much, highly appreciated.


Jackson Musya Munyao

9 months ago

This is a quite an informative course. Indeed it is one of the most important course for leaders and managers.



Enhance your knowledge and skills with the course materials and learning resources we provide.


Complete each end-of-unit assessment to progress through the course at your own pace.


After successfully completing your course in full, you will be able to claim your certificate or diploma.


Certificate Image

Certification adds credibility and value to your CV, giving you a major edge in today's competitive job market. Complete as many free courses as you like to enhance and improve your resume.

With your new credentials, you will have a much better change of getting hired. Whether starting from scratch or considering a career change, every achievement and accolade on your CV could help.

The more impressive your professional profile, the easier it becomes to climb the career ladder. Maximise your potential and fast-track your development, with the help of eLearning College.