Certificate in Admin, Secretarial & PA

Certificate in Admin Secretarial & PA Administration.webp

Certificate in Admin, Secretarial & PA

Personal Assistant Certification

Boost your CV and your job prospects with endorsed personal assistant certification online, with the help and support of eLearning College.  This exclusive secretarial certificate course is now open for enrolment, and can be taken from any location free of charge. Our intermediate secretarial administration course is ideal for newcomers and established learners from all backgrounds – no prior knowledge or experience necessary.  Whether starting from scratch or looking to fast-track your progression up the leadership ladder, this endorsed Certificate in Admin, Secretarial & PA Skills comes highly recommended.

eLearning College takes pride in supporting the professional development of ambitious learners, with a broad range of free online study programs. This endorsed secretarial certificate course provides fascinating insights into the roles and responsibilities of PAs, secretaries, and office managers.  Topics and knowledge areas covered include telephone skills, time management, general office admin skills, communication skills, keeping accurate records, presentation skills, and more. All learning materials are included as standard, and there are no deadlines or time restrictions on any of our courses.  Start your PA and Secretarial Skills Certificate with eLearning College today, or call anytime for a chat with a member of our team.

Learning Outcomes

By the end of this course the learner will be able to:

  • Primary duties/functions of a PA or secretary
  • Punctuality and loyalty are essential in the provision of PA services
  • Meaning of good telephone manners 
  • Telephone etiquette matter in PR/secretarial services 
  • The goal of voice-mail etiquette is to improve communications without being inconsiderate
  • Evaluate which postal service best suits their needs 
  • Understand the various different types of shipping services 
  • Ensure every letter and parcel reaches its destination on time and in good condition
  • Confidently make business travel arrangements 
  • Decide between various different types of transport 
  • Find key information regarding visas and passports
  • Understand the value of meetings as a management tool 
  • Recognize the critical planning step that makes meeting time more effective 
  • Identify process tools that can help create an open and safe forum for discussion 
  • Develop and practice techniques for handling counterproductive behaviors
  • Plan and schedule your time efficiently. 
  • Learn how to set priorities.
  • Discover the ingredients for good decision-making. 
  • Learn what to delegate and how to delegate well.


At eLearning College, our exclusive elearning programs can be taken from any location, and are offered 100% free of charge.  It costs nothing to enrol, and we include all essential learning resources and study aids as standard.

Our self-paced courses are ideal for anyone looking to build the knowledge and skills needed to improve their career prospects.  Upon completion of your free online course, you will have the opportunity to request one of the following certificates as proof of your new skills:

  1. An official Course Completion Certificate from eLearning College
  2. A CPD Accredited Certificate to boost your CPD profile
  3. An Endorsed Certificate issued by the Quality Licence Scheme

A certificate confirming the successful completion of your course could be just the thing to boost your CV, giving you an edge over rival candidates.  A small fee is payable for each of these certificates, for which more information can be found on our pricing page

However, there is no obligation to claim any of these certificates, and there is nothing to pay to take part in any of our online programs.

For more information on our free online courses or to learn more about the three certificate options above, contact a member of the team at eLearning College today.

Course Info
Course Level Level 3
Study Method Online
Course Duration 6 Month(s)
Entry Requirements

There are no entry requirements. 

Start Date Ongoing
Student Feedback


Course Rating

Student Feedback


Alida Fourie

10 months ago

Thank you it's just so easy to do tje course


Thandile Mali

10 months ago

It's a good course and understanding.


Alungile Tyhepati

10 months ago

Thank you eLearning College i've learn a lot in this course


Lusi Sherlotte Mkhwanazi

1 year ago

This is a very interesting course and I have developed my learning skills and expertise.


Ntsako Marule

1 year ago

I found the study material very easy to use and refer



Enhance your knowledge and skills with the course materials and learning resources we provide.


Complete each end-of-unit assessment to progress through the course at your own pace.


After successfully completing your course in full, you will be able to claim your certificate or diploma.


Certificate Image

Certification adds credibility and value to your CV, giving you a major edge in today's competitive job market. Complete as many free courses as you like to enhance and improve your resume.

With your new credentials, you will have a much better change of getting hired. Whether starting from scratch or considering a career change, every achievement and accolade on your CV could help.

The more impressive your professional profile, the easier it becomes to climb the career ladder. Maximise your potential and fast-track your development, with the help of eLearning College.