Last updated: 15 July 2026
eLearning College respects your privacy and is committed to protecting your personal information.
This Privacy Notice explains how we collect and use personal information when you visit our website, make an enquiry, create a learner account, enrol on a course, submit coursework, purchase a service or otherwise interact with us.
It also explains your rights under applicable UK data protection law.
The organisation responsible for your personal information is:
BOLC ACADEMY LIMITED
Company number: 16439992
Registered office: 12 Hawkins Drive, Chafford Hundred, Grays, England, RM16 6GG
Trading name: eLearning College
Website: https://www.elearningcollege.com/
Email: info@elearningcollege.com
In this notice, “eLearning College”, “we”, “us” and “our” refer to BOLC ACADEMY LIMITED trading as eLearning College.
The information we collect depends on how you interact with us.
This may include your:
This may include:
This may include:
Payments may be processed by third-party payment providers. We do not normally receive or retain complete payment-card numbers, card security codes or online-banking credentials.
This may include information you provide when you:
When you use our website or learning platform, we may collect:
We do not normally require sensitive personal information.
If you provide health, disability or accessibility information when requesting support or a reasonable adjustment, we will use it only where necessary and where permitted by law.
We may collect personal information:
Where an employer, sponsor or another person provides information about you, we expect them to have an appropriate basis for doing so.
We use personal information only where we have a lawful basis.
We use your information to:
We normally rely on taking steps before entering into a contract, performing our contract with you and our legitimate interests in operating and improving our educational services.
We use payment and transaction information to:
We rely on our contract with you, our legal obligations and our legitimate interests.
We may use technical, usage, course and feedback information to:
We rely on our legitimate interests.
We may use your contact details and course interests to send information about relevant courses, certificates, promotions, learning resources and services.
We send electronic marketing only where:
You may unsubscribe at any time by using the unsubscribe link in a marketing message or contacting us.
We may use or disclose information where reasonably necessary to:
Some information is required so that we can:
If required information is not provided, we may be unable to provide the requested service.
Information marked as optional does not need to be provided.
We use learner information to administer courses, assess submitted work, record results, confirm completion, issue certificates and verify that certificates were validly awarded.
Essential certificate-verification records may be retained for an extended period so that we can confirm the authenticity of an award.
We will limit such records to information reasonably necessary for verification.
If an employer, school or another organisation arranges or pays for your course, we may provide it with relevant:
We will explain the applicable reporting arrangement at or before enrolment.
We will not ordinarily disclose unrelated personal communications to an employer or sponsor.
You may stop receiving marketing communications at any time by:
When you unsubscribe, we may retain limited information on a suppression list so that we continue to respect your request.
Opting out of marketing will not stop necessary communications about:
We do not sell personal information.
Our website may use cookies and similar technologies to:
Strictly necessary technologies may be used where required for the website to function or remain secure.
Where consent is required, non-essential technologies will not be used until you have made an appropriate choice.
You can manage or withdraw your choices through the website’s cookie controls.
Further information should be provided in our separate Cookie Policy.
We may share relevant information with organisations that help us operate and deliver our services, including providers supporting:
We may also share information with:
Service providers acting on our behalf may use personal information only for authorised purposes and must protect it appropriately.
We do not share learner information with an organisation merely because its name or logo appears on our website.
Some service providers, tutors or systems may be located outside the United Kingdom.
Where personal information is transferred internationally, we use an appropriate safeguard required by UK data protection law, such as an adequacy regulation or approved contractual protection.
You may contact us for further information about safeguards used for relevant international transfers.
We retain personal information only for as long as reasonably necessary.
We normally retain:
The precise period may depend on:
When information is no longer required, we will delete it, anonymise it or securely restrict further use.
We use appropriate technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration and disclosure.
Access is limited to people who need the information for legitimate business or educational purposes.
No online system is completely secure. You should keep your account credentials confidential and notify us promptly if you believe your account has been compromised.
Our services are primarily intended for people aged 18 or over.
A learner under 18 may enrol only with the involvement and permission of a parent, guardian, school or other responsible organisation where required.
We do not knowingly use children’s personal information for behavioural advertising.
A parent or guardian who believes that a child has provided information without appropriate permission should contact us.
We do not make decisions producing legal or similarly significant effects based solely on automated processing.
Depending on the circumstances, you may have the right to:
These rights are not always absolute. We may need to retain or continue using information where required by law, contract, fraud prevention, certificate verification or legal claims.
To exercise a right or raise a privacy concern, contact:
Data Protection Enquiries
BOLC ACADEMY LIMITED
12 Hawkins Drive
Chafford Hundred
Grays
England
RM16 6GG
Email: info@elearningcollege.com
Please describe the request and include any relevant account, course or transaction details.
We may request reasonable information to verify your identity.
We normally respond without undue delay and within one month, subject to any extension permitted by law.
We do not ordinarily charge a fee. We may charge a reasonable fee or refuse a request where permitted by law because it is manifestly unfounded or excessive.
You also have the right to complain to:
Information Commissioner’s Office
Website: https://ico.org.uk/
Telephone: 0303 123 1113
If you live outside the United Kingdom, you may also have the right to complain to the data protection authority in your country.
Our website may contain links to third-party websites and services.
Those organisations may process personal information independently under their own privacy notices.
We are not responsible for the content, security or privacy practices of websites that we do not control.
We may update this Privacy Notice to reflect changes to:
The latest version will be published on this page and identified by the “Last updated” date.
Where a change materially affects how we use personal information, we may provide an additional notice through the website, learner account or email.