Last updated: 15 July 2026
These Terms and Conditions govern your use of the eLearning College website, learner platform, courses, assessments, certificates and related services.
Please read them before creating an account, enrolling on a course, submitting an assessment or making a payment.
By using our website, registering for an account, enrolling on a course or purchasing a service, you agree to these Terms.
If you do not agree to these Terms, you must not use the relevant service.
eLearning College is a trading name of:
BOLC ACADEMY LIMITED
Company number: 16439992
Registered office: 12 Hawkins Drive, Chafford Hundred, Grays, England, RM16 6GG
Website: https://www.elearningcollege.com/
Email: info@elearningcollege.com
In these Terms, “eLearning College”, “we”, “us” and “our” refer to BOLC ACADEMY LIMITED trading as eLearning College.
“You” and “your” refer to the person using the website, holding a learner account, enrolling on a course or purchasing a service.
We provide online courses and related educational services.
Depending on the course, these may include:
The specific features, duration, assessment arrangements, fees and certificate options for a course are those stated on the applicable course page or enrolment information at the time of purchase.
Not every course includes tutor support, formal assessment, external recognition or a certificate within the advertised course price.
Course descriptions may contain summaries and do not guarantee that every topic, feature or resource will remain unchanged.
We may update:
Changes may be made to improve a course, maintain accuracy, address legal or technical requirements or reflect updated professional practice.
Where a material change affects an enrolled learner, any applicable rights or remedies will be determined in accordance with applicable law.
Course completion times are estimates only. Actual completion depends on the course, the learner’s study pace, assessment requirements and any applicable access period.
You must provide accurate and complete information when creating an account or enrolling.
You must be legally capable of entering into a contract.
If you are under 18, enrolment may require the involvement and permission of a parent, guardian, school, employer or other responsible organisation.
We may refuse or cancel an enrolment where:
A contract is formed when we confirm enrolment or provide access to the purchased service, whichever occurs first.
Your account is personal to you.
You must:
You must not:
We may suspend access where reasonably necessary to protect the platform, investigate misuse, prevent fraud or enforce these Terms.
Some courses or learning materials may be made available without a course-access fee.
“Free course” ordinarily means that access to the stated learning materials is free. It does not necessarily mean that every related product or service is free.
Charges may apply to:
Any charge will be shown before an order is placed.
Free access may be limited by availability, platform capacity, course withdrawal, account activity requirements or a stated access period.
We may modify or withdraw a free course without compensating users, but this does not affect rights relating to a separately purchased service.
Prices are shown on the website or during checkout and may change at any time before an order is accepted.
The price applicable to your purchase is the price displayed when you submit the order, subject to correction of an obvious pricing error.
You must pay all applicable fees using an accepted payment method.
Payments may be processed by third-party providers under their own terms and privacy notices.
We may:
You are responsible for charges imposed by your bank, card provider or payment provider, including currency-conversion or international-transaction charges.
Unless stated otherwise, prices include any UK taxes that we are required to charge.
Where an instalment plan is offered, you agree to pay each instalment on the stated due date.
An instalment plan divides the course price into payments. It is not a monthly subscription unless expressly described as one.
Failure to pay may result in:
Cancellation of access does not automatically remove liability for amounts already due, subject to your statutory cancellation and refund rights.
This section applies where you purchase as a consumer.
A consumer is an individual acting mainly outside their trade, business, craft or profession.
You will normally have 14 days from the date the contract is formed to cancel an online purchase without giving a reason, unless an applicable legal exception applies.
To cancel, you must send us a clear statement identifying:
You may contact us at info@bolc.co.uk.
Where you ask us to begin providing a paid service during the 14-day cancellation period, you may be required to pay a proportionate amount for the service provided before cancellation.
Where a service has been fully performed during the cancellation period following your express request and acknowledgement, the statutory cancellation right may end as permitted by law.
Where digital content is supplied immediately, we may ask you to expressly consent to supply beginning during the cancellation period and acknowledge that this may affect or end the right to cancel that digital-content supply.
We will not treat access to digital content as removing a statutory cancellation right unless the legal requirements for doing so have been met.
Where a valid statutory cancellation applies, any required refund will be processed in accordance with applicable law.
We may deduct an amount permitted by law for services supplied at your request before cancellation.
Nothing in these Terms limits a cancellation or refund right that cannot lawfully be excluded.
After any statutory cancellation period has expired, payments are not refundable merely because:
We may consider a refund, credit, transfer or extension at our discretion, but doing so in one case does not require us to do so in another.
This section does not affect rights arising where a paid service is faulty, materially misdescribed or not supplied as required by applicable law.
Course access is provided for the period stated on the course page, order confirmation or learner account.
Where no specific period is stated, access may continue for a period determined by the course type, platform arrangements and service availability.
Access may end when:
We do not guarantee permanent or lifetime access unless expressly stated in writing.
You are responsible for completing and downloading any permitted personal records before access expires.
Where assessment is included or purchased, you must submit your own work and follow the stated assessment instructions.
You must not:
Artificial intelligence tools may be used only where permitted by the applicable assessment instructions.
Material produced with such tools must not be presented as your independent work where this would be misleading.
We may use reasonable methods to investigate authenticity, including plagiarism checks, authorship checks, oral verification or requests for supporting evidence.
Suspected misconduct may result in:
Assessment decisions are made according to the applicable course and assessment requirements.
A learner is not guaranteed to pass or receive a certificate.
A certificate will be issued only where:
A certificate confirms only what is stated on it.
Unless expressly stated, a certificate:
Any accreditation, endorsement, awarding-body relationship or continuing professional development recognition applies only where expressly stated for the particular course.
We may correct, suspend or cancel a certificate obtained through fraud, impersonation, plagiarism, administrative error or breach of assessment requirements.
Fees may apply for printed, replacement, amended or internationally delivered certificates.
Courses are provided for educational and professional-development purposes.
Information in a course is general and is not a substitute for advice from an appropriately qualified professional.
We do not guarantee:
You are responsible for checking whether a course or certificate meets your needs and any requirements of an employer, regulator, educational institution, professional body or public authority.
The website, platform, course materials, assessments, graphics, videos, documents, branding and other content are owned by us or used under licence.
Unless expressly permitted, you may not:
You receive a limited, personal, non-exclusive and non-transferable right to use the materials for your own lawful study during the applicable access period.
You may download or print materials only where the platform permits it and only for personal study.
No intellectual-property rights are transferred to you.
You must not use our website, platform or services:
We may remove content, restrict activity or suspend access where reasonably necessary.
Our services may rely on third-party providers, including providers of:
Third-party services may be governed by separate terms and privacy notices.
Links to third-party websites are provided for convenience or information.
We do not control and are not responsible for third-party websites, content, availability, security or conduct.
The appearance of a name, logo or link does not necessarily mean that the organisation endorses every course or service we provide.
We do not guarantee uninterrupted or error-free access.
Access may be affected by:
We may temporarily suspend a service to protect users, data, systems or business operations.
Any applicable rights arising from prolonged unavailability will be determined under applicable law.
We may suspend or terminate access where:
Where appropriate, we may provide notice or an opportunity to correct the breach.
Immediate action may be taken where reasonably necessary to prevent harm, fraud, security incidents or serious misconduct.
Termination does not affect rights or liabilities that arose before termination.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability that cannot be excluded under applicable consumer law.
Subject to those rights:
Where permitted by law, our total liability arising from a particular paid course or service will not exceed the amount you paid us for that course or service.
The preceding financial limit does not apply to liability that cannot lawfully be limited.
We are not responsible for delay or failure caused by events outside our reasonable control, including:
We may suspend, modify, replace or cancel an affected service where reasonably necessary.
We process personal information in accordance with our Privacy Notice and applicable data-protection law.
Our use of cookies and similar technologies is explained in our Cookie Policy or cookie controls.
Questions or complaints should be sent to info@bolc.co.uk.
Please include:
We may request further information where reasonably required to investigate.
Nothing in this section restricts any right to use an applicable statutory, regulatory or court process.
We may update these Terms to reflect changes in law, services, technology, pricing, security or business operations.
The version applying to a purchase is normally the version in force when the contract is formed, except where:
The latest website version will be identified by its “Last updated” date.
You may not transfer your account, enrolment or rights under these Terms without our written agreement.
We may transfer our rights and obligations to another organisation as part of a restructuring, sale, transfer of business or service arrangement, provided this does not reduce your statutory rights.
If any provision is found to be unlawful or unenforceable, the remaining provisions will continue to apply.
A delay or failure by us to enforce a provision does not waive our right to enforce it later.
These Terms, the applicable course information, order confirmation and referenced policies form the agreement between you and us concerning the relevant service.
Nothing in this section excludes liability for fraud or fraudulent misrepresentation.
These Terms are governed by the law of England and Wales.
If you are a consumer resident elsewhere in the United Kingdom, you may also benefit from mandatory protections and may bring proceedings in the courts available to you under applicable law.
If you are a consumer outside the United Kingdom, any mandatory rights under the law of your usual country of residence remain unaffected where they apply.
For business customers, the courts of England and Wales will have exclusive jurisdiction.
BOLC ACADEMY LIMITED
Trading as eLearning College
12 Hawkins Drive
Chafford Hundred
Grays
England
RM16 6GG
Company number: 16439992
Email: info@elearningcollege.com
Website: https://www.elearningcollege.com/