Diploma in Admin, Secretarial & PA

Diploma in Admin Secretarial & PA Admi.webp

Diploma in Admin, Secretarial & PA

Personal Secretary Course

Enrol online with eLearning College, for the opportunity to take part in this advanced office admin and personal secretary course.  Available worldwide and offered 100% free of charge, this endorsed personal assistant diploma is ideal for anyone pursuing a career as a PA, secretary, or office manager.  Open to newcomers and experienced learners from all backgrounds, this high-level admin and PA course is self-paced for maximum flexibility.  No deadlines or time restrictions imposed – study in your own time and at a pace that suits your lifestyle. All study aids and learning resources are included as standard, with not a penny to pay at any time.

Our exclusive Diploma in Admin, Secretarial & PA Skills examines an extensive range of tasks, competencies, and knowledge areas at the heart of this dynamic profession. Each module concludes with an online assessment in multiple choice format, and there is no final test or exam to sit. Topics covered include the roles and responsibilities of PAs and secretaries, record keeping, business letter writing, arranging travel, administration skills, office supervision, budgeting, business ethics, communication skills, presentation skills, conflict resolution, and more.  Sign up online and start your Diploma in Admin, Secretarial & PA skills today, or contact the admissions team at eLearning College anytime for more information.

Learning Outcomes

By the end of this course the learner will be able to:

  • Establish rapport with your audience
  • Implement techniques to reduce nervousness and fear 
  • Understand your strengths as a presenter and how to appeal to different types of people
  • Speak with more confidence in one-on-one conversations
  • Feel more confident speaking socially or small groups such as meetings
  • Develop techniques to create a professional presence 
  • Learn some different ways to prepare and organize information
  • Improve your communications skills, including listening, questioning, and being more assertive.
  • Explore various communication skills.
  • Define active listening and its key components
  • Identify ways to become a better listener 
  • Use body language to reflect a positive listening attitude
  • Understand the difference between sympathy and empathy, and when each is appropriate
  • Learn some different ways to prepare and organize information 
  • Prepare, practice, and deliver a short presentation
  • Apply a direct understanding of pressure points and their costs and payoffs 
  • Speak in terms related to emotional intelligence, optimism, and resilience 
  • Create a personalized toolkit for managing stressors and anger 
  • Work on priorities and achieve defined goals


At eLearning College, our exclusive elearning programs can be taken from any location, and are offered 100% free of charge.  It costs nothing to enrol, and we include all essential learning resources and study aids as standard.

Our self-paced courses are ideal for anyone looking to build the knowledge and skills needed to improve their career prospects.  Upon completion of your free online course, you will have the opportunity to request one of the following certificates as proof of your new skills:

  1. An official Course Completion Certificate from eLearning College
  2. A CPD Accredited Certificate to boost your CPD profile
  3. An Endorsed Certificate issued by the Quality Licence Scheme

A certificate confirming the successful completion of your course could be just the thing to boost your CV, giving you an edge over rival candidates.  A small fee is payable for each of these certificates, for which more information can be found on our pricing page

However, there is no obligation to claim any of these certificates, and there is nothing to pay to take part in any of our online programs.

For more information on our free online courses or to learn more about the three certificate options above, contact a member of the team at eLearning College today.

Course Info
Course Level Level 5
Study Method Online
Course Duration 12 Month(s)
Entry Requirements

There are no entry requirements. 

Start Date Ongoing
Student Feedback


Course Rating

Student Feedback


Kelvin Agasa

2 months ago

It's in its simplest form that makes it easier to understand


Leanne Temo

5 months ago

Good informative course


Palesa mbalenhle Thekiso

5 months ago

I have so much about this course and it's very effective and easy to use and learn


Thelma Matjekane

6 months ago

Most endurable and educational course.


Bellinah Maria

8 months ago

It was an eye opening course after some time not being at school



Enhance your knowledge and skills with the course materials and learning resources we provide.


Complete each end-of-unit assessment to progress through the course at your own pace.


After successfully completing your course in full, you will be able to claim your certificate or diploma.


Certificate Image

Certification adds credibility and value to your CV, giving you a major edge in today's competitive job market. Complete as many free courses as you like to enhance and improve your resume.

With your new credentials, you will have a much better change of getting hired. Whether starting from scratch or considering a career change, every achievement and accolade on your CV could help.

The more impressive your professional profile, the easier it becomes to climb the career ladder. Maximise your potential and fast-track your development, with the help of eLearning College.