Certificate in Conflict Management

Certificate in conflict Management in Business.webp

Certificate in Conflict Management

Course on Conflict Resolution

Build the skills and confidence needed to take a more hands-on approach to workplace conflict, with this endorsed Certificate in Conflict Management.  Ideal for anyone who works in a people management role, eLearning College is proud to offer this exclusive course on conflict resolution – 100% free of charge.  We specialise in flexible and accessible conflict management training online, open to newcomers and experienced candidates worldwide.  No prior knowledge or experience is necessary to take part in any of our courses, and we include all essential learning resources as standard. Whether pursuing your first leadership role or looking to take your existing competencies a step further, our intermediate Certificate in Conflict Management comes highly recommended.

This self-paced home study program takes place over the course of seven in-depth modules, which conclude with online assessments in multiple choice format.  Topics and knowledge areas examined include how to deal with difficult people, stress management in the workplace, anger management strategies, understanding nonverbal communication, the different stages of conflict, and the benefits of avoiding conflict.  Enjoy the freedom to study at a time and pace to suit your schedule, with no deadlines or time restrictions imposed. Sign up with eLearning College and start your course today, or call anytime for a chat with a member of our team.

Learning Outcomes

By the end of this course the learner will be able to:

  • Understand what conflict is and how it can escalate.
  • Understand the types of conflict and the stages of conflict.
  • Recognize the five most common conflict resolution styles and when to use them.
  • Increase positive information flow through non-verbal and verbal communication skills.
  • Develop effective techniques for intervention strategies.
  • Become more confident of your ability to manage conflicts to enhance productivity and performance.`
  • Learn what non-verbal messages tell others
  • Understand how to read visual cues more effectively
  • Control their own body language to strengthen their communication with others
  • Understand the different emotions and how to manage them
  • Create a personal vision statement
  • Understand the difference between optimism and pessimism


At eLearning College, our exclusive elearning programs can be taken from any location, and are offered 100% free of charge.  It costs nothing to enrol, and we include all essential learning resources and study aids as standard.

Our self-paced courses are ideal for anyone looking to build the knowledge and skills needed to improve their career prospects.  Upon completion of your free online course, you will have the opportunity to request one of the following certificates as proof of your new skills:

  1. An official Course Completion Certificate from eLearning College
  2. A CPD Accredited Certificate to boost your CPD profile
  3. An Endorsed Certificate issued by the Quality Licence Scheme

A certificate confirming the successful completion of your course could be just the thing to boost your CV, giving you an edge over rival candidates.  A small fee is payable for each of these certificates, for which more information can be found on our pricing page

However, there is no obligation to claim any of these certificates, and there is nothing to pay to take part in any of our online programs.

For more information on our free online courses or to learn more about the three certificate options above, contact a member of the team at eLearning College today.

Course Info
Course Level Level 3
Study Method Online
Course Duration 6 Month(s)
Entry Requirements

There are no entry requirements.

Start Date Ongoing
Student Feedback

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Enhance your knowledge and skills with the course materials and learning resources we provide.


Complete each end-of-unit assessment to progress through the course at your own pace.


After successfully completing your course in full, you will be able to claim your certificate or diploma.


Certificate Image

Certification adds credibility and value to your CV, giving you a major edge in today's competitive job market. Complete as many free courses as you like to enhance and improve your resume.

With your new credentials, you will have a much better change of getting hired. Whether starting from scratch or considering a career change, every achievement and accolade on your CV could help.

The more impressive your professional profile, the easier it becomes to climb the career ladder. Maximise your potential and fast-track your development, with the help of eLearning College.