Diploma in Negotiation Skills

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Diploma in Negotiation Skills

Online Negotiation Course

Learn how to express your thoughts and ideas clearly and persuasively, while bringing others around to your way of thinking.  Exclusive to eLearning College, this endorsed negotiation course is now open for enrolment – offered 100% free of charge. All negotiation training courses at eLearning College can be taken from any location worldwide, with not a penny to pay at any time.  Explore the essential negotiation techniques needed to communicate more confidently and effectively with others, while building the skills needed to resolve conflicts and disputes in a constructive way.  From self-confidence to emotional intelligence to empathy, this flexible online negotiation course will arm you with the knowledge and skills you need to take your career a step further.

This is an advanced Diploma in Negotiation Skills for self-paced online learning, covering a broad range of topics and knowledge areas over nine in-depth modules.  Examples of which include how to prepare for negotiations, a breakdown of the negotiation process, effective negotiation techniques, the importance of active listening skills, how to interpret body language, a look at anger management, and negotiation tactics to close better deals.  All essential study aids and learning resources are included as standard, and there are no deadlines or time restrictions imposed on any of our courses.  Enrol online and start your negotiation training course today, or contact a member of the team at eLearning College anytime to learn more.

Learning Outcomes

By the end of this Course the learner will be able to:

  • Understand how often we all negotiate and the benefits of good negotiation skills.
  • Recognize the importance of preparing for the negotiation process, regardless of the circumstances.
  • Identify the various negotiation styles and their advantages and disadvantages
  • Develop strategies for dealing with tough or unfair tactics. 
  • Gain skill in developing alternatives and recognizing options. 
  • Understand basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA.
  • Make decisions about using persuasion versus manipulation 
  • Apply the concepts of pushing and pulling when influencing others 
  • Describe different techniques for getting persuasive conversations and presentations underway
  • Improve your communications skills, including listening, questioning, and being more assertive.
  • Define active listening and its key components 
  • Identify ways to become a better listener 
  • Use body language to reflect a positive listening attitude 
  • Understand the difference between sympathy and empathy, and when each is appropriate
  • Learn what non-verbal messages tell others 
  • Understand how to read visual cues more effectively 
  • Control their own body language to strengthen their communication with others
  • Communicate with others in a constructive, assertive manner. 
  • Learn some techniques for managing and dealing with anger. 
  • Develop coping strategies for dealing with difficult people and difficult situations.
  • Explore negotiation techniques 
  • Discuss different phases of negotiation


At eLearning College, our exclusive elearning programs can be taken from any location, and are offered 100% free of charge.  It costs nothing to enrol, and we include all essential learning resources and study aids as standard.

Our self-paced courses are ideal for anyone looking to build the knowledge and skills needed to improve their career prospects.  Upon completion of your free online course, you will have the opportunity to request one of the following certificates as proof of your new skills:

  1. An official Course Completion Certificate from eLearning College
  2. A CPD Accredited Certificate to boost your CPD profile
  3. An Endorsed Certificate issued by the Quality Licence Scheme

A certificate confirming the successful completion of your course could be just the thing to boost your CV, giving you an edge over rival candidates.  A small fee is payable for each of these certificates, for which more information can be found on our pricing page

However, there is no obligation to claim any of these certificates, and there is nothing to pay to take part in any of our online programs.

For more information on our free online courses or to learn more about the three certificate options above, contact a member of the team at eLearning College today.

Course Info
Course Level Level 5
Study Method Online
Course Duration 12 Month(s)
Entry Requirements

There are no entry requirements. 

Start Date Ongoing
Student Feedback

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Enhance your knowledge and skills with the course materials and learning resources we provide.


Complete each end-of-unit assessment to progress through the course at your own pace.


After successfully completing your course in full, you will be able to claim your certificate or diploma.


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With your new credentials, you will have a much better change of getting hired. Whether starting from scratch or considering a career change, every achievement and accolade on your CV could help.

The more impressive your professional profile, the easier it becomes to climb the career ladder. Maximise your potential and fast-track your development, with the help of eLearning College.


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